What We Guarantee
Top Reasons to Travel With Makalu Travels
We are local to your destination.
We are a team of over 50 Travel Experts based in our destinations for 365 days a year, with countless years of travel experience and over 10 years of local expertise.
We have an efficient network of local travel partners built across Asia over the course of many years and we want you to join hands with us. Our workforce includes carefully selected, well-trained, experienced tour guides and leaders who have an insider access. Their knowledge of meticulous details of all the local places without exaggeration is what has been making a world of difference to the travel experience of our guests
Safety Policy
Makalu Travels has always put the client’s safety as topmost priority. The difference in climate, altitudes, geography and/or food can cause a certain level of distress for some, which is why our tour guides and leaders are trained and well-equipped for first aid services throughout the trip.
We also maintain daily records of the clients while on trip. Our local leaders post a daily report of the client’s movement and health status through an online network so you can stay updated on their whereabouts.
Committed to doing ethical business
At Makalu travels our efforts are towards maintaining business ethics. Makalu Travels is the first US based Travel Company with fully operational offices in both USA and Nepal and all our works are executed under the direct supervision of both these units and there are no other parties involved in our operation line. We do this so we can maintain a direct control on what happens with the trips and so that we can avoid any untoward results.
We are committed to accurately delivering the quality you have promised to your clients. Likewise, as we maintain office at two different time zones, our staffs are readily available 24/7 for any correspondence required.
Price Guarantee
All our packages are priced with perfect consideration of costs and quality delivered. We believe in optimum pricing and thus for each different package the pricing has been done to best fit the customer of that particular segment. Our packages are available from premium to cost effective rates, all but designed for the best of all parties involved.
Once the destination has been booked and an agreement reached, all prices will remain as it is. Any extra costs incurred due to temporary internal socio political circumstances for that particular trip would be for Makalu Travels to bear. The overheads will not change, nor will the value of the guest’s time and experience.
Partner with Makalu
If you are a travel agency and looking for a reliable DMC in Nepal, India Tibet & Bhutan, look no further. Over the years, Makalu Travels has been highly regarded as a top destination management company in South Asia. Makalu Travels does all the ground handling under the name of the client company.
At no point will we use the name of our company or carry out acts to draw your clients for our own. We will we operate the tour on behalf and as your company.
Cancellation & Refunds hassles reduced
Unlike other travel agencies, our cancellation & refund processes are hassle free. As we hold offices in two countries, refunds are done without any unnecessary delay.
The Advantages of Booking with Makalu Travels
We take pride in our carefully selected well-trained, experienced tour guides and leaders who have an insider access that is certain to enhance your experience.Their knowledge of meticulous details of all the local places without exaggeration is what will make a world of difference to your travel experience.
Each of our trips are monitored and regulated by our office in USA because we want to maintain the highest standards of service at all times. At our destination, you will always be hosted with seamless service, the best of hospitality with clean hygienic rooms and tasty and healthy variety of foods.
Meddle In
With the help of our extended network of travel partners, we directly connect with the local service providers giving you a cost advantage rightaway. We assure you that you will only have to pay for the services you take with no middleman squeezing in your bill.
If you have signed up and made a payment for our fixed departure packages, the tour departure is automatically guaranteed. When you book our fixed departure trips, you can be assured that the tour will surely operate on the day it is scheduled and will not be cancelled.
Our priority
It goes without saying that your safety is our topmost priority. The difference in climate, altitudes and geography can cause a certain level of distress for some, which is why our tour guides and leaders are trained and well-equipped for first aid services throughout the trip. Our super tour guides and leaders will ensure your safety at all times.
Honesty
Makalu Travels maintains a strong ethics of business. We therefore assure you there are no hidden charges applied in our packages. Unless you opt for additional activities other than those mentioned in the pre-booked itinerary, even in cases of unforeseen circumstances, the extra costs would be ours to bear.
Support
Round the clock support, operations and monitoring. Our services are available round the clock, 7 days a week. If you have any queries regarding the destination, itinerary, safety or duration among others, you can call us or send us an email any time. We are a travel agency that never sleeps.
Payment Options
With Makalu Travels your online payments are secure and simplified with the best transaction & data security methods applied . We offer you flexible and transaction fee free options to pay for your trip. We accept Visa, Mastercard, American Express, Discover and Paypal with no additional transacation fee.
